1. INTRODUCTION
MAD URBAN is operated by M S One Capital Sdn Bhd (1015353T / 201201030866).
We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA).
This policy applies to all users, including wholesale customers and business partners.
2. PERSONAL DATA WE COLLECT
We may collect:
• Name
• Company name
• Business registration details
• Phone number
• Email address
• Business and delivery address
• Payment information
• IP address and usage data
3. HOW WE COLLECT DATA
We collect data when you:
• Submit wholesale enquiries
• Register for a trade account
• Place orders
• Contact us
• Interact with our website
4. PURPOSE OF DATA
Your data is used for:
• Processing wholesale orders
• Managing business relationships
• Verifying trade accounts
• Providing customer support
• Sending product updates and offers
• Internal analysis and business improvement
• Legal compliance
5. DISCLOSURE OF DATA
We may share data with:
• Logistics and courier partners
• Payment providers
• IT and system providers
• Regulatory authorities (if required)
We do not sell your data.
6. DATA SECURITY
We implement reasonable safeguards to protect your information.
However, internet transmission may not be fully secure.
7. DATA RETENTION
We retain your data as long as necessary for:
• Business operations
• Legal obligations
• Account management
8. COOKIES & TRACKING
We use cookies to:
• Improve website performance
• Understand user behavior
• Optimize user experience
9. THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our platform.
10. YOUR RIGHTS
Under PDPA, you may:
• Request access to your personal data
• Request corrections
• Withdraw consent
11. CONTACT
M S One Capital Sdn Bhd
📧 [Insert email e.g. sales@mad-urban.com]
12. CHANGES
We reserve the right to update this policy at any time.